Privacy policy
Privacy Policy
Aromatic Relief (PTY) Ltd t/a Aromatic Apothecary is committed to protecting your privacy and handling your personal information with care and respect. We will never sell your information to third parties.
This policy outlines how we collect, use, and protect any personal information you provide when using our website. We encourage you to read it carefully.
By visiting our site and using our services, you agree to the terms of this Privacy Policy, which may be updated from time to time. This policy forms part of our overall Terms of Use.
- For the purposes of applicable data protection laws, the data controller is Aromatic Relief (PTY) Ltd t/a Aromatic Apothecary.
What Information We Collect
We may collect and process the following information:
Information you provide when completing enquiry forms or requesting services, including your name, address, email address, telephone number, and other relevant details.
Any correspondence you send to us.
Information about how you use our website, including pages visited and resources accessed.
This information helps us respond to your enquiries, improve our services, and ensure a smooth experience on our site.
Cookies
Our website uses cookies to help us understand how visitors interact with our site and to improve your browsing experience.
Cookies are small files stored on your device that track usage patterns. Most browsers accept cookies automatically, but you can adjust your settings if you prefer not to receive them. Please note that some features of the site may be affected if cookies are disabled.
We may also collect general technical information such as your IP address, browser type, and operating system. This data is used for system administration and to better understand how our website is used. It does not identify you personally.
How We Use Your Information
We use your information to:
Respond to enquiries and provide our products and services.
Maintain internal records and improve our offerings.
Send you updates, offers, or information you have chosen to receive.
Better understand how our website is used and how we can improve it.
We do not sell your personal information to third parties. In some cases, we may work with trusted service providers who assist us in delivering our services or communications.
Marketing Preferences
When you interact with us, you will have the option to opt in or out of receiving marketing communications.
If you choose to receive updates, you may unsubscribe at any time using the link provided in our emails. We aim to keep all communication relevant, respectful, and easy to manage.
Updating Your Information
If you would like to update or correct any personal information we hold about you, please contact us at info@aromatic.co.za and we will assist you.
Information Security
We take appropriate steps to protect your personal information through physical, electronic, and procedural safeguards.
While we take care to secure your data, it is important to note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Sharing of Information
We may share your information:
Within our group of companies where necessary.
With trusted service providers who assist in operating our business.
If required by law, or to protect our rights, property, or safety, or that of our customers.
In the event of a business transfer, such as a sale or acquisition, customer information may form part of the transferred assets.
Questions or Concerns
If you have any questions about this Privacy Policy or how your information is handled, please contact us at info@aromatic.co.za.
Access to Information
You have the right to request access to the personal information we hold about you. Please contact us for further details.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect upon publication.